Private Insurance Cover

BUPA Parent and Baby Wellbeing Program

Bupa, in association with PIRI, have developed the Parent and Baby Wellbeing program – a range of support services for parents who are Bupa members and may be feeling overwhelmed or struggling to cope with their new baby.
The following services are available under the program:

  • Consultation and support over the phone or email
  • Identification of depression and anxiety to help provide the right care for you
  • Personalised follow-up support – including group programs for adjusting to parenthood and sessions for parents and baby where available.

If you have hospital or hospital and extras cover with Bupa, these services are fully covered as part of your membership.

About the program

Parent and Baby Wellbeing offers valuable support for Bupa members during their transition into parenthood. Receiving additional support during this time can be helpful, particularly if you or your partner experience any of the following:

  • Feeling overwhelmed or struggling to cope
  • Worrying about your baby’s behaviour
  • Not feeling bonded to your baby
  • Feeling depressed or anxious
  • Coping with premature birth

The Parent and Baby Wellbeing Program is part of PIRI and Bupa’s shared commitment to taking care of young families in our community.

To view the Bupa Parent and Baby Wellbeing Program Youtube clip, click here

About Bupa

Bupa exists to help its members live longer, healthier, happier lives. And as a healthcare leader in Australia, they’re well placed to support and look after you and your family’s health. Bupa takes pride in delivering high quality cover that is affordable and represents real value. They have been part of Australian life for over 60 years and today, they proudly look after the needs of more than three million Australians. Bupa understands its members and the importance of helping to manage your health for the long term. That’s why they aim to provide you with the best advice, support, care and treatment to help you find what’s right for your needs. They have a range of healthcare services to help you live a healthier life.

How to access the program

1.If you’d like additional support or just feel that something is not quite right, you can call the friendly PIRI team on 1300 360 913 or email piri@austin.org.au. Simply advise you are a Bupa member and provide us with your member number. Be sure to give us contact details including mobile, home telephone and email address.

2.You’ll be able to speak confidentially with an experienced professional about what you are experiencing and how you are feeling.

3.A few phone calls or emails may be all that you need. If you need more support, you may be invited to attend a session in person or linked to a local psychologist, where you may be assessed and referred for ongoing, personalised support (e.g. face-to-face counselling sessions, group programs or sessions for you and your baby).

Alternative crisis support services

Please note that PIRI operates within business hours 9am – 5pm, Monday to Friday AEST by appointment.

If you require urgent or after hours assistance please contact your GP, child and family health nurse, or one of the following services in your state. Click here for a detailed list.

Crisis Lines & Other Services:

VICTORIA:

Maternal and Child Health Line — 24 hour a day, 7 days a week — 13 22 29
Parentline VIC — 8am to 12am Mon-Fri,10am to 10pm Weekends — 13 22 89
Lifeline — 24 hours a day, 7 days a week — 13 11 14

NEW SOUTH WALES:

Karitane Careline — 24 hours a day, 7 days a week — 1300 227 464
Parentline NSW — 24 hours a day, 7 days a week — 1300 130 052
Lifeline — 24 hours a day, 7 days a week — 13 11 14

ACT:

healthdirect Australia — 24 hours a day, 7 days a week — 1800 022 222
Parentline ACT — 9am – 9pm Monday to Friday (except public holidays) — (02) 6287 3833

QUEENSLAND

Child Health Line — 24 hours a day, 7 days a week — 13 43 25 84
Parentline QLD & NT — 8am to 10pm, seven days a week — 1300 30 1300
Lifeline — 24 hours a day, 7 days a week — 13 11 14

SOUTH AUSTRALIA:

Child and Youth Health Service — 9am – 4.30pm Monday to Friday — 1300 733 606
Parent Helpline SA — 24 hours a day, seven days a week — 1300 364 100
Lifeline — 24 hours a day, seven days a week — 13 11 14

WESTERN AUSTRALIA:

healthdirect Australia — 24 hours a day, 7 days a week — 1800 022 222
Parent Help Centre WA — 24 hours a day, 7 days a week — 1800 654 432
Lifeline — 24 hours a day, 7 days a week — 13 11 14

NORTHERN TERRITORY:

healthdirect Australia — 24 hours a day, 7 days a week — 1800 022 222
Parentline QLD & NT — 8am to 10pm, seven days a week — 1300 30 1300
Lifeline — 24 hours a day, 7 days a week — 13 11 14

TASMANIA:

Parenting Line TAS — 24 hours a day, 7 days a week — 1300 808 178
Lifeline — 24 hours a day, 7 days a week — 13 11 14

The Teacher’s Health Fund Parent and Infant Program

Preparing to have a baby is an exciting time for you and your family. The Teachers Health Fund believe that you deserve some extra attention and support during this time, and are dedicated to doing what we can to provide the best possible care for you. For this reason, Teachers Health Fund formed a partnership with the PIRI to support parents making the transition to parenthood.

Antenatally to prepare yourselves for the transition to parenthood,you may wish read   the Towards Parenthood book. For more information about this book and how it has been shown to be helpful for people see www.towardsparenthood.org.au.

This guidebook has been developed for expectant parents, and/or for parents in the first year after having a baby, based on research which has identified the main areas of change encountered by expectant and new parents as they make the transition into parenthood.

Towards Parenthood aims to assist parents manage the changes and complex demands of parenthood, while also strengthening the relationship between you and your partner, and also with your child.

We encourage you and your partner to purchase and read through the nine chapters of the book that discuss various aspects on to how to prepare for the arrival of your child.

Postnatally by making additional support available to those who may be feeling overwhelmed or struggling to cope with the new demands of parenthood; or parents who may simply have some questions in regards to caring for their infant.

Some of the PIRI services available both antenatally and postnatally, include: 

  • Individual treatment service and support (e.g., face to face sessions with a psychologist)
  • Groups programs where locally available

For more information or to access the program, you or your partner can contact PIRI between 9am and 5pm, Monday to Friday AEST on 1800 191 090 or email piri@austin.org.au

If you require immediate assistance including crisis or emergency care, please contact your GP, Midwife, Obstetrician, Maternal Child Health Nurse, Paediatrician, Parentline or another crisis support service. Click here for list.