BUPA Parent and Baby Wellbeing Program

BUPA Parent and Baby Wellbeing Program

Psychological therapy sessions for expecting and new parents

BUPA Parent and Baby Wellbeing Program

BUPA Parent and Baby Wellbeing Program

Bupa, in partnership with the Parent-Infant Research Institute (PIRI), offers the Parent and Baby Wellbeing Program, a national service providing psychological therapy for expecting and new parents who hold eligible Bupa hospital cover.

The program supports parents from pregnancy until their child turns two years old. Sessions are provided at no out-of-pocket cost for eligible Bupa members.

Please note: Some services may be delivered via telehealth where in-person appointments are not available.

Reasons you might contact this service

Parents often reach out when they are finding the transition to pregnancy or parenthood more challenging than expected. This can include experiences such as:

  • Feeling low, anxious, or overwhelmed
  • Difficulty adjusting to pregnancy or early parenthood
  • Worries about your baby or parenting
  • Feeling disconnected or not yet bonded with your baby
  • Coping with a premature birth
  • Managing stress, relationship strain, or emotional exhaustion

Support is available for both mothers and fathers, whether concerns arise during pregnancy or in the first two years after birth.

What this service provides

The Parent and Baby Wellbeing Program offers:

  • A confidential assessment to understand your situation and support needs
  • Individual psychological therapy during pregnancy or after birth
  • Support for concerns such as:
    • Anxiety or low mood
    • Difficulty coping or adjusting to parenthood
    • Bonding and attachment concerns
    • Worry about your baby’s wellbeing
    • Experiences related to premature birth
  • Access to group programs for perinatal mental health concerns, such as postnatal depression
  • Care delivered by experienced perinatal mental health clinicians

Support may include individual sessions, group programs, or sessions involving you and your baby, depending on what is most appropriate for you.

How to access this program

If you would like to enquire about support through this program, you can:

When contacting the service, please let us know that you are a Bupa member and provide:

  • Your Bupa member number
  • Your full name and date of birth
  • Your preferred contact details, including phone and email

You will be able to speak confidentially with a trained professional about how you are feeling and what support options may be helpful.

If the program is a good fit for your needs, you may be offered appointments with a psychologist, either in person or via telehealth. Together, you will develop a personalised support plan.

Urgent or after-hours support

PIRI operates by appointment during business hours, 9am to 5pm, Monday to Friday (AEST), excluding public holidays.

If you need urgent support or assistance outside these hours, please contact your GP, Maternal and Child Health Nurse, or access crisis services available in your state. You can view a full list of crisis and emergency supports below

About Bupa

Bupa exists to help people live longer, healthier, happier lives. As one of Australia’s leading healthcare providers, Bupa supports more than three million Australians through a wide range of health services and insurance options.

With over 60 years of experience in Australia, Bupa is committed to providing high-quality, affordable healthcare and helping families access the support they need, when they need it.

 

CRISIS SUPPORT & OTHER SERVICES

If you require crisis support, please contact your nearest emergency service as outlined below:

  • Emergency Services 000
  • Emergency Department at your local Hospital
  • Lifeline 13 11 44
  • Beyond Blue 1300 224 636 (for depression and anxiety)

Additional state-based supports

VICTORIA:

  • Maternal and Child Health Line — 24 hour a day, 7 days a week — 13 22 29
  • Parentline VIC — 8am to 12am Mon-Fri,10am to 10pm Weekends — 13 22 89

NEW SOUTH WALES:

  • Karitane Careline — 24 hours a day, 7 days a week — 1300 227 464
  • Parentline NSW — 24 hours a day, 7 days a week — 1300 130 052

ACT:

  • healthdirect Australia — 24 hours a day, 7 days a week — 1800 022 222
  • Parentline ACT — 9am – 9pm Monday to Friday (except public holidays) — (02) 6287 3833

QUEENSLAND

  • Child Health Line — 24 hours a day, 7 days a week — 13 43 25 84
  • Parentline QLD & NT — 8am to 10pm, seven days a week — 1300 30 1300

SOUTH AUSTRALIA:

  • Child and Youth Health Service — 9am – 4.30pm Monday to Friday — 1300 733 606
  • Parent Helpline SA — 24 hours a day, seven days a week — 1300 364 100

WESTERN AUSTRALIA:

  • healthdirect Australia — 24 hours a day, 7 days a week — 1800 022 222
  • Parent Help Centre WA — 24 hours a day, 7 days a week — 1800 654 432

NORTHERN TERRITORY:

  • healthdirect Australia — 24 hours a day, 7 days a week — 1800 022 222
  • Parentline QLD & NT — 8am to 10pm, seven days a week — 1300 30 1300

TASMANIA:

  • Parenting Line TAS — 24 hours a day, 7 days a week — 1300 808 178