Privacy Policy & Terms of Use (PIRI)
Last updated: 13 May 2025
Privacy Policy
Purpose of the policy: This Privacy Policy outlines how the Parent-Infant Research Institute (PIRI) manages personal information collected through its websites, digital platforms, and online tools.
“Personal information” refers to any information or opinion that identifies, or could reasonably identify, an individual. This may include names, email addresses, IP addresses, or health-related information collected via specific program platforms.
PIRI’s commitment to privacy: PIRI is committed to protecting your privacy and handling your personal information in a responsible and transparent manner.
Overview of applicable legislation: This policy aligns with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where applicable, it may also consider international privacy standards such as the General Data Protection Regulation (GDPR) for users outside Australia.
Scope: This policy applies to all PIRI-managed websites, programs, and digital tools, including but not limited to:
What information we collect: The PIRI website (and other platforms, unless otherwise stated) may collect certain types of information to enhance user experience and service delivery. This includes non-personally identifying information—such as IP addresses, browser types, device information, and visit times—gathered through cookies and analytics tools. In addition, information voluntarily submitted via online forms, such as contact details, responses to health questionnaires, or feedback, may be collected where applicable to specific platforms or services.
How we collect data: Data is collected through the use of Google Analytics and other cookies that track usage patterns, as well as through user interactions with websites and online forms, where applicable. These methods help us understand how users engage with our platforms and improve the delivery and effectiveness of our services.
How we use the data: We use collected data to better understand how visitors interact with our websites and to improve functionality, accessibility, and user experience. Personally identifiable information is not collected through general website browsing, unless explicitly stated for specific programs or services.
Legal basis for processing: The legal basis for processing data varies depending on the user’s location. For Australian users, consent is implied through continued use of the website. For users in jurisdictions governed by the General Data Protection Regulation (GDPR), data processing may be based on legitimate interest, explicit consent where required, or the necessity of processing for the performance of a contract or service.
Data security and storage: PIRI takes reasonable steps to protect all information from misuse, interference, and unauthorised access using encryption, firewalls, or regular security audits. However, users are reminded that the internet is not a fully secure environment, and use of antivirus software and secure connections is encouraged.
Disclosure to third parties: PIRI does not share personal information with third parties except where required for specific programs, services, authorised activities, or where permitted by law.
Eligibility Verification Providers: For certain programs, PIRI may use third-party services to verify participant eligibility or facilitate program administration. Where applicable, details of these services and the information shared are outlined in the relevant program-specific privacy section.
Access to Personal Information (where applicable): This provision is not applicable unless personal data is collected through program-specific forms or user accounts. Where applicable, access and correction rights will be outlined in the relevant platform-specific section of this policy.
Retention and deletion of data: Analytics data is stored in accordance with Google’s default retention policies. No personally identifiable data is retained on general-use websites unless otherwise specified.
Your rights: Users can manage cookie preferences via their browser settings or opt out of Google Analytics tracking using Google’s opt-out tools.
How to contact us: Please refer to Section 8 for privacy contact details.
The following sections outline any additional or specific privacy practices for individual platforms.
3.1. PIRI Website
The Parent-Infant Research Institute (PIRI) website provides information about our research, programs, services, and initiatives. All general terms outlined in this Privacy and Website Use Policy apply to the PIRI website.
- Newsletter Subscriptions: Users may subscribe to PIRI newsletters by voluntarily providing their name and email address. This information is used solely for the purpose of delivering email communications related to PIRI news, updates, and upcoming programs or events. Users can unsubscribe at any time using the link provided in the footer of each email or by contacting PIRI directly.
- Contact Forms: The PIRI website includes “Contact Us” forms where users may voluntarily submit personal information such as name, email address, organisation, and inquiry details. This information is used exclusively to respond to queries or requests. It is not shared with third parties and is stored securely for internal use only.
- Webinar and Event Registrations: When users register for PIRI-hosted webinars or events through the website, personal information such as name, email address, and professional role (if applicable) may be collected. This data is used to manage attendance, send reminders, and provide follow-up materials. Registration data may be hosted by secure third-party platforms (e.g., Eventbrite, Zoom), which have their own privacy policies. PIRI ensures that any third-party service providers comply with Australian privacy obligations.
3.2. MumSpace Website
The MumSpace website is developed and maintained by the Parent-Infant Research Institute (PIRI) as lead of the Perinatal Depression e-Consortium (PDeC). It is supported by funding from the Australian Government. In addition to the general information outlined in Section 2, the following applies specifically to this platform:
Conflict of Interest Statement: PIRI and PDeC have no conflicts of interest to declare.
Disclaimer: PIRI has exercised due care to ensure the accuracy of the material contained on the website and links to its programs. The website and programs have been created to provide information and education to assist women who are pregnant or have recently given birth to protect their mental health. Neither the content providers nor the publisher accepts any legal responsibility for, nor makes any warranty with respect to the accuracy, currency, reliability, completeness or suitability of this information for any purpose. PIRI makes no claim that an individual woman will benefit from using the programs. Nothing on the website is intended as a substitute for independent professional advice tailored to your individual needs.
3.3. MumMoodBooster Website
The MumMoodBooster website is developed by PIRI and provides access to the MumMoodBooster program, which is designed to support mothers with postnatal depression. Personal information collected through the website, including registration details and phone numbers for SMS support, is used solely for program management and is stored securely in accordance with the Privacy and Data Protection Act 2014 (Vic).
- Personal Information: Information collected during registration is used for managing your participation in the MumMoodBooster program. This may include contact details, a phone number for SMS communication, and any data required for program participation. Personal information is not shared with third parties unless required by law or necessary to protect health or safety. You are responsible for safeguarding your login credentials and for any activity under your account.
- SMS Communication: Participants will receive SMS messages as part of the program’s support. Participants can opt out at any time during the program’s duration.
- Email Communication: PIRI may use your email address to communicate important program-related information, such as login details, reminders, or support updates. These communications are essential for participation and engagement in the program. Email addresses are not used for promotional purposes or shared with third parties.
- Research Use: Group, de-identified data may be used for research and program evaluation purposes, but individual privacy is always maintained.
- Coaching and Information Sharing: If participants opt into coaching calls, some information will be shared with PANDA, a specialist organisation providing support. PANDA will handle this information in accordance with their privacy policies.
- Data Retention: Currently, data is retained indefinitely to support program delivery, ongoing evaluation, and research. Participants may request access to, correction, or deletion of their personal information at any time, subject to legal and ethical obligations by contacting PIRI as outlined in Section 8.
3.4. Mum2BMoodBooster Website
The Mum2BMoodBooster website is developed by PIRI and provides access to the Mum2BMoodBooster program, which is designed to support mothers with antenatal depression. Personal information collected through the website, including registration details and phone numbers for SMS support, is used solely for program management and is stored securely in accordance with the Privacy and Data Protection Act 2014 (Vic).
- Personal Information: Information collected during registration is used for managing your participation in the Mum2BMoodBooster program. This may include contact details, a phone number for SMS communication, and any data required for program participation. Personal information is not shared with third parties unless required by law or necessary to protect health or safety. You are responsible for safeguarding your login credentials and for any activity under your account.
- SMS Communication: Participants will receive SMS messages as part of the program’s support. Participants can opt out at any time during the program’s duration.
- Email Communication: PIRI may use your email address to communicate important program-related information, such as login details, reminders, or support updates. These communications are essential for participation and engagement in the program. Email addresses are not used for promotional purposes or shared with third parties.
- Research Use: Group, de-identified data may be used for research and program evaluation purposes, but individual privacy is always maintained.
- Coaching and Information Sharing: If participants opt into coaching calls, some information will be shared with PANDA, a specialist organisation providing support. PANDA will handle this information in accordance with their privacy policies.
- Data Retention and Deletion: Data is retained indefinitely to support program delivery, ongoing evaluation, and research. Participants may request access to, correction, or deletion of their personal information at any time, subject to legal and ethical obligations by contacting PIRI as outlined in Section 8.
3.5. MindMum App
The MindMum App is developed by PIRI to support mental health during the perinatal period. Personal information collected through the app is used to enhance the user experience and provide targeted mental health support.
- Personal Information: The MindMum App may collect various types of personal information to support your use of the program. This can include health-related data, such as mood tracking and responses to mental health questionnaires. If provided, contact details may be used for program management or support purposes. The app may also collect device information—such as IP address and operating system details—to help with performance monitoring and troubleshooting. You are responsible for safeguarding your login credentials and for any activity under your account.
- How We Use the Data: The information collected is used to provide personalised mental health support through the app. It helps us monitor user progress and suggest relevant resources or interventions tailored to individual needs. Additionally, user feedback and analytics are used to improve the app’s features and overall usability.
- Research Use: Group, de-identified data may be used for research and program evaluation purposes, but individual privacy is always maintained.
- Push Notifications and SMS: Users may receive push notifications or SMS messages related to mental health support and app updates. Participants can manage notification preferences and opt-out at any time.
- Data Security: The MindMum App, securely hosted by Amazon Web Services (AWS), uses industry-standard encryption and other security measures to protect user data. However, as with all digital services, we cannot guarantee complete security against breaches.
- Data Retention and Deletion: Data is retained indefinitely to support program delivery, ongoing evaluation, and research. Participants may request access to, correction, or deletion of their personal information at any time, subject to legal and ethical obligations by contacting PIRI as outlined in Section 8.
3.6. DadSpace Website
The DadSpace website is developed and maintained by PIRI. The following additional notes apply specifically to this platform:
- Conflict of Interest Statement: PIRI, the developers of DadSpace, have no conflicts of interest to declare.
- Disclaimer: PIRI has exercised due care to ensure the accuracy of the material contained on the DadSpace website and its linked programs. These resources aim to support men who are expecting or have recently had a baby to protect their mental health. The content is educational and not a substitute for tailored professional advice.
3.7. DadBooster Website
The DadBooster website is developed by PIRI and provides access to the DadBooster program, which is designed to support fathers with paternal depression. Personal information collected through the website, including registration details and phone numbers for SMS support, is used solely for program management and is stored securely in accordance with the Privacy and Data Protection Act 2014 (Vic).
- Personal Information: Information collected during registration is used for managing your participation in the DadBooster program. This may include contact details, a phone number for SMS communication, and any data required for program participation. Personal information is not shared with third parties unless required by law or necessary to protect health or safety. You are responsible for safeguarding your login credentials and for any activity under your account.
- SMS Communication: Participants will receive SMS messages as part of the program’s support. Participants can opt out at any time during the program’s duration.
- Email Communication: PIRI may use your email address to communicate important program-related information, such as login details, reminders, or support updates. These communications are essential for participation and engagement in the program. Email addresses are not used for promotional purposes or shared with third parties.
- Research Use: Group, de-identified data may be used for research and program evaluation purposes, but individual privacy is always maintained.
- Data Retention: Currently, data is retained indefinitely to support program delivery, ongoing evaluation, and research. Participants may request access to, correction, or deletion of their personal information at any time, subject to legal and ethical obligations.
3.8. Baby Steps Website
The Baby Steps website is operated by PIRI and provides a range of online resources, including guidance on pregnancy, infant care, and mental health support for new parents. The following applies specifically to this platform:
- Personal Information: Information collected through the Baby Steps website includes contact details, health questionnaires, and any other data provided voluntarily by users through online forms. This data is used to provide personalised support and resources to parents, focusing on perinatal mental health and child development. Information may also be used for research purposes, but only in de-identified form to ensure privacy is maintained.
- Research and Evaluation: Data collected through Baby Steps may be used for program evaluation and research, but no personally identifiable information will be shared without consent. Aggregated and de-identified data may be shared with research partners for the purpose of improving the program and understanding outcomes.
- Retention and Deletion: Personal information is stored only for as long as necessary to fulfill the program’s objectives. Users may request deletion of their personal information by contacting PIRI, as outlined in Section 8.
3.9. Towards Parenthood Website
(www.towardsparenthood.org.au)
The Towards Parenthood website is operated by PIRI and provides a range of online resources to support new parents, including guidance on pregnancy, infant care, and mental health support. The following applies specifically to this platform:
- Personal Information: Information collected through the Towards Parenthood website includes contact details, health questionnaires, and any other data voluntarily provided by users through online forms. This data is used to provide personalised support and resources to parents, with a focus on perinatal mental health and child development. Any personal information provided will be treated as confidential and will not be shared without user consent, except where required by law.
- Research and Evaluation: Data collected through the Towards Parenthood website may be used for program evaluation and research. However, no personally identifiable information will be shared without consent. Any data shared with research partners will be aggregated and de-identified to ensure privacy is maintained. This data may be used to further improve the program, as well as to contribute to the ongoing understanding of outcomes related to perinatal mental health.
- Retention and Deletion: Personal information is stored only for as long as necessary to fulfill the program’s objectives. Users have the right to request deletion of their personal information by contacting PIRI, as outlined in Section 8. Requests for deletion will be handled in accordance with relevant data protection regulations.
3.10. STePPS CRE Website
The STePPS CRE website is managed by PIRI and provides information about the Centre of Research Excellence in Science Translation for e-Psychological Perinatal Supports (STePPS CRE). All general terms outlined in this policy apply to this website.
Newsletter Subscriptions: Users may subscribe to receive newsletters or research updates related to STePPS. Personal information provided (e.g., name and email address) will only be used for this purpose. Users can unsubscribe at any time.
Contact Forms and Research Inquiries: Users can submit inquiries or expressions of interest through contact forms. Submitted data is used solely to respond to the request or provide further information about STePPS research or partnership opportunities. It is stored securely and not shared without consent.
Webinar and Event Registrations: STePPS may offer webinars, symposiums, and collaborative events. Registration may require submission of name, email, role, and affiliated organisation. Information collected will only be used to manage participation and share event-related communications. Where third-party platforms are used, PIRI ensures these services comply with applicable privacy obligations.
3.11. eHUGS Website
The eHUGS program is designed to enhance the connection between mothers and babies and support confidence in parenting. The eHUGS website is developed by PIRI and provides access to the program. The following applies specifically to this platform:
Personal Information: Personal information is collected directly from program users to communicate important program-related information, as well as from routine tracking by the program of usage, computer operating system and browser type.
Email Communication: PIRI may use your email address to communicate important program-related information, such as login details, reminders, or support updates. These communications are essential for participation and engagement in the program. Email addresses are not used for promotional purposes or shared with third parties.
SMS Communication: Program users will receive SMS messages as part of the program’s support. Participants can opt out at any time during the program’s duration. Phone numbers are not used for promotional purposes or shared with third parties.
Data Transmission: Program users must create a unique username and password to access the eHUGS program. Users are responsible for safeguarding their login credentials. PIRI will further minimise risks to privacy by using industry standard security measures that are enabled when program participants provide any online personal information.
Data Access and Retention: Personal information will be stored securely on an electronic database and will only be accessible to authorised eHUGS research and clinical staff. Collected data will be retained indefinitely to support program delivery, ongoing evaluation, and research. Program users may request access to, correction, or deletion of their personal information at any time, subject to legal and ethical obligations, by contacting PIRI as outlined in Section 8.
Coaching and Information Sharing: eHUGS provides a coach or engagement call in some instances to support use of the program. Personal information may be shared with the psychologist providing the coaching call and their supervising psychologist for supervision purposes; however, names will not be used to maintain anonymity. If eHUGS staff have serious concerns about a user’s safety or the safety of another, they may need to share personal information with relevant support services.
Research and Evaluation: Data collected through the eHUGS program may be used for program evaluation and research to improve the program, but only in aggregated and de-identified form to ensure privacy is maintained. Research outcomes related to the eHUGS program will be published and made available through journal articles, presentations, and restricted access data repositories.
Voice-to-Text Transcription Feature: The eHUGS program includes a voice-to-text transcription feature to make it easier for mums with a baby to use the program. This feature allows users to speak responses, which are transcribed into text and stored within their personal program.
When using the voice-to-text feature, audio input is processed to generate a written transcript. This processing is performed using a secure third-party service provider (Deepgram). Audio data is transmitted securely and may be temporarily processed for the purpose of transcription but is not retained. Program users are encouraged to use the voice-to-text feature in a way that feels comfortable for them, noting that any content they choose to record will be transcribed and stored within their personal program.
- Use of Transcribed Content: The resulting text transcript is stored within the user’s program and is accessible only to them as part of their program experience. Any information used for research is fully de-identified, ensuring that individual participants cannot be identified. This content is used solely to support program participation and is not shared with third parties unless required by law or necessary to protect health or safety.
- Third-Party Processing (Deepgram): Deepgram acts as a data processor for the purpose of converting audio to text. Deepgram only processes data provided by PIRI. Data is encrypted during transmission and handled in accordance with industry-standard security practices. Deepgram stores data on secure servers, which may be located outside Australia (including the United States), and manages data handling in accordance with its agreements with PIRI.
- Data Security: Audio and text data are protected using industry-standard encryption and secure systems. Access to this information is restricted and managed in accordance with PIRI’s data security practices.
- Data Retention and Deletion: Transcribed text is retained as part of the user’s program data to support engagement, program delivery, and evaluation. Program users may request access to, correction, or deletion of their personal information at any time, subject to legal and ethical obligations, by contacting PIRI as outlined in Section 8.
- Research Use: Any use of program data for research or evaluation purposes will be conducted using de-identified information only, ensuring individual privacy is maintained.
3.12. Bupa Parent and Baby Wellbeing Program
(https://www.piri.org.au/bupa-parent-and-baby-wellbeing-program/)
The Bupa Parent and Baby Wellbeing Program (PBWP) is delivered by the Parent-Infant Research Institute (PIRI), in partnership with Bupa, to provide psychological support to eligible Bupa members during the perinatal period.
Personal Information Collection and Use
As part of participation in PBWP, PIRI collects personal information required to assess eligibility, provide psychological assessment and treatment, manage participation in the program, and meet service administration requirements.
Bupa Eligibility Verification
To confirm eligibility for PBWP, PIRI uses CIVICA, a third-party eligibility verification platform. With participant consent, PIRI may provide CIVICA with information such as the participant’s name, date of birth and Bupa membership details to confirm eligibility for the program and conduct periodic eligibility checks.
Information about how CIVICA manages personal information is available in the CIVICA Privacy Policy.
Information Shared with Bupa
As PBWP is provided in partnership with Bupa, PIRI provides Bupa with limited identifiable service-related information required for program administration, including personal information (such as the participant’s name, date of birth and Bupa membership details) for eligibility confirmation, billing and claiming requirements.
Clinical information collected during psychological assessment and treatment remains confidential and is managed in accordance with this Privacy Policy and applicable professional obligations. Clinical information is only disclosed with participant consent, where required or authorised by law, or where there is a duty of care to protect the participant or another person.
Research and Evaluation
PIRI and Bupa may use de-identified clinical information from PBWP for evaluation and service improvement purposes. De-identified information may also be used by approved technology providers supporting these activities.
- Cookies (e.g., performance, functionality) are used primarily for analytics purposes through Google Analytics. These collect information like IP addresses, time of visits, and referring websites.
- Users can disable cookies through cookie banners, popups, browser settings or use a browser plugin to opt out of all Google Analytics tracking software.
- PIRI-managed websites, including www.piri.org.au, do not host or receive funding from advertising. No third-party ads are displayed on any of our digital platforms.
- We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data.
PIRI engages trusted third-party providers to support the delivery and maintenance of its digital platforms. These services may include:
- Website and App Hosting Providers – for secure data storage and site availability.
- Website and App Development Providers – for secure development and ongoing maintenance of services.
- Analytics Providers – such as Google Analytics, to help understand and improve user experience through aggregated, non-identifiable data.
- Marketing Tools – used solely for opt-in communications and updates, if users subscribe to newsletters or related services.
- App Store Platforms (Apple App Store, Google Play Store) – where compliance with platform-specific privacy and data handling requirements is maintained for apps such as MindMum.
All third-party services are required to handle data in accordance with Australian privacy laws and, where relevant, international privacy standards such as the GDPR.
PIRI employs secure systems for data storage and processing across its websites and digital programs. Data is stored using reputable cloud-based service providers, including Amazon Web Services (AWS) and SiteGround, with appropriate security controls in place to protect information both in transit and at rest.
In some cases, personal or analytical data collected through PIRI’s websites and digital tools may be processed or stored on servers located outside Australia. This can occur, for example, when using trusted third-party services such as Google Analytics or other cloud-based infrastructure providers.
Where data is stored or processed overseas, PIRI ensures appropriate safeguards are in place. These include contractual data protection obligations, data processing agreements, and other measures consistent with the Australian Privacy Principles.
For users located in jurisdictions governed by the General Data Protection Regulation (GDPR), data is handled in accordance with applicable legal requirements, including lawful bases for processing and appropriate privacy protections.
PIRI regularly reviews its data handling and storage practices to ensure ongoing compliance and to minimise privacy and security risks. Users may contact PIRI for further information about data storage arrangements, safeguards, or cross-border data flows.
PIRI may update this Privacy Policy or Terms of Use from time to time to reflect changes in legal requirements, operational practices, or improvements to our services.
- The most current version will always be available on the relevant websites and apps. The last updated date will be displayed at the top of the policy.
- For significant changes that impact how personal information is collected, used, or disclosed, PIRI will provide a clear notice via the website(s) and, where appropriate, notify affected users directly (e.g., via email, where contact details are held).
- Users are encouraged to review this policy periodically to stay informed about how their information is handled.
You have the right to request access to your personal information or to lodge a complaint if you believe your privacy has been breached (see Section 8).
If you have any questions or concerns about this Privacy Policy, or if you wish to:
- Request access to your personal data
- Request correction or deletion of your data
- Make a privacy-related complaint
Please contact:
Privacy Officer Parent-Infant Research Institute (PIRI). Email: piri@austin.org.au
PIRI will respond to your request or complaint promptly and in accordance with applicable privacy laws. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au
Terms of Use
Important Notice: By accessing and using PIRI’s websites and digital programs, you agree to be bound by these Terms of Use. Please read them carefully before proceeding. These Terms, along with any additional policies referenced herein, apply to all PIRI-managed websites and digital platforms — including the MindMum App — unless expressly stated otherwise.
By using any PIRI-managed program/app, you agree to comply with these Terms and use the service only for lawful purposes.
You agree not to:
- Use the program/app in any way that violates any applicable laws or regulations.
- Interfere with or disrupt the integrity or performance of the program/app.
- Attempt to gain unauthorized access to any systems or networks connected to the program/app.
- Engage in any activity that could be considered fraudulent.
- Post or transmit any material that is inappropriate, offensive, or violates others’ rights.
By creating an account with MumMoodBooster, Mum2BMoodBooster, or DadBooster, you expressly consent to receive supportive text messages from the respective program team at the mobile phone number you provide. Your phone number is collected to enable our team to send you SMS messages that are considered an important part of your support throughout the program. By providing your mobile phone number, you consent to receive transactional, operational, or informational text messages, including but not limited to survey reminders, wellness check-ins, motivational messages, and appointment reminders.
Please note, we may not be able to deliver messages to all mobile carriers, and carriers are not liable for delayed or undelivered messages. Consent to receive these text messages is not a condition of purchasing any goods or services, and you understand that all text messages may be sent using automated technology. Message and data rates may apply.
How to Opt Out: To stop receiving text messages, you can reply “STOP” to the number sending the message. After replying “STOP,” you may receive additional communications confirming that your request has been received and processed. You may continue to receive text messages for a short period while we process your request.
The information provided on PIRI websites is not a substitute for professional personalised medical advice, diagnosis, or treatment. You should consider any information in context and use your own judgment. PIRI and its developers are not liable for any loss or damage resulting from reliance on website content, to the extent permitted by law. While care is taken to ensure accuracy, no warranty is made, and we accept no liability for errors or omissions. Liability is expressly excluded for any consequential loss or corruption of third-party software or data, to the extent permitted by law.
MumMoodBooster & Mum2BMoodBooster Disclaimer: The information provided on the MumMoodBooster and Mum2BMoodBooster websites is designed to assist mothers with postnatal and antenatal depression. The MumMoodBooster programs have been shown to be effective in decreasing symptoms of postnatal depression in some mothers, as evidenced by studies (see: PMC3841354, PubMed26952645). While the program has been demonstrated to reduce depression symptoms in some participants, PIRI and its staff make no guarantees that MumMoodBooster or Mum2BMoodBooster will have the same outcome for every individual.
Informational Content Disclaimer: The content contained in this app is provided by the Parent-Infant Research Institute (PIRI) for informational and educational purposes only, particularly in relation to infant care and parental wellbeing. It is not a substitute for professional medical advice, diagnosis, or treatment. You should consider the information in the context of other advice and make your own judgment or consult a qualified health professional regarding any concerns. PIRI reserves the right to update or change content at any time without notice.
Limitation of Liability: PIRI will not be liable for any injury, loss, or damage (including special, indirect, or consequential damage) which may be directly or indirectly suffered in connection with the use of or reliance on any information or material provided in this program or the use of external websites or services linked to this website.
(Applicable to health professionals referring patients to MumMoodBooster or Mum2BMoodBooster)
Referral Pathway: The Clinician Portal enables registered health professionals to refer patients experiencing depression or anxiety during pregnancy or after birth to the MumMoodBooster or Mum2BMoodBooster programs.
Informed Referral: Clinicians are encouraged to inform patients about the nature of the services offered, including the benefits and limitations of engaging with online mental health interventions.
Patient Suitability: These programs have been evaluated and found effective for mild to moderately severe depression. Clinicians should assess the appropriateness of the program based on the patient’s condition, complexity of issues (e.g., comorbidities such as substance abuse), and capacity to engage with remote services.
Crisis Support: These programs do not provide crisis intervention. If depression monitoring indicates significant escalation or suicidal ideation:
- The patient will receive an email advising them to seek professional help or contact a support service.
- A copy of this email is also sent to the referring clinician for informational purposes.
Follow-up and Monitoring: Clinicians can log in at any time to monitor the patient’s engagement. Level of involvement is at the clinician’s discretion.
Account Usage: Clinicians must:
- Promptly report any unauthorised use of their account.
- Keep all account information accurate and up to date.
- Maintain secure passwords.
- Limit themselves to one active account.
- PIRI websites may contain links to external websites. These links are not controlled or endorsed by PIRI.
- We are not responsible for the content or privacy practices of third-party websites.
- Users follow external links at their own risk. We encourage you to read the privacy statements of any linked third-party sites.
- SSL encryption, firewalls, and regular security audits are used for all websites.
- PIRI strives to protect your information when using our digital platforms. However, the internet is inherently insecure. Users should take precautions including using up-to-date antivirus and firewall protection.
- We cannot guarantee that PIRI websites will be free from viruses, malware, or other harmful code.
- Unless otherwise stated, all content and materials provided within the program, including text, graphics, logos, and software, are the property of the Parent-Infant Research Institute Inc. or its licensors and are protected by applicable copyright, trademark, and other intellectual property laws.
- Reproduction or distribution of website content is not permitted without written permission, except for linking to content without alteration.
- Framing or reformatting website materials is also prohibited.
We reserve the right to suspend or terminate your access to any of our online programs at any time, without prior notice or liability, for any reason, including if you breach these Terms or fail to comply with the registration requirements.
If you require additional support for your mental health or if your symptoms persist, please contact your GP or a qualified mental health professional. Diagnosis and treatment of any mental health condition should be provided by a trained healthcare provider. If you are in crisis, please contact:
- Lifeline: 13 11 14
- Suicide Call Back Service: 1300 659 467
- Emergency Services: 000